In every workplace, like in an office space in Cebu, you will definitely have to deal with different people at work. Dealing with difficult people, such as your boss, clients and colleagues in various situations is challenging, yet gratifying.
You may significantly develop your own work atmosphere and morale when you boost your capability to deal with the people at work. You may also enhance your skill in dealing with the difficult people who surround you in your office space in the Philippines.
Here are some tips that can help you handle difficult people at work:
Expand Your Self-awareness
You may learn the strategy in handling a difficult person, but the cleverest thing you’ll ever do is to handle your own emotions. This is where self-awareness comes in. When you want to become self-aware, you must put into practice observing your feelings, judgment, and behavior. When you get used to it, you’ll begin to look at the bigger picture, and both sides of the problem. You start to observe your emotions and to decide a different outcome.
Be Confident and Know Your Limits
Having confidence means taking full responsibility for oneself. When difficult people go against their boundaries, they don’t seek to be accountable for their action.
A confident person looks for self-will, is responsible for the problem, and keeps the rest of the problem where it belongs – with the difficult person. A confident person sets limits and stands up for himself so people won’t take advantage.
What difficult people at work discover immediately is that they can’t simply get a confident person to do or go along with anything they desire.
Listen
Provide the difficult person an opportunity to finish without barging in. You may raise helpful questions if confused. You may also recognize the other person’s feelings.
We don’t do this frequently because we mistakenly feel that if we notice someone’s feelings, it will build up. When we attend to the need or acknowledge an emotion, it tends to go away.
Criticize
Criticism is sometime necessary, especially when a difficult person needs to be informed that his actions are affecting you and is already inappropriate. Here’s how to give criticism in a positive way:
- Stay open-minded. At least keep an open mind to fully understand the situation you’re in.
- Recognize and pay attention to a person’s body language.
- Say what you feel and ask for what you’d like to be settled. Without asking for what you’d like to be settled, you’re simply saying what you feel. But, if you want things to change, you’ll most likely need to offer a little help. Focus on the difficult person’s action and never make it about him. Provide a precise case that you can support.
- Criticism should always be focused on a situation where each party benefits in some way.
- Acquire conformity about a plan of action and assurance on both your parts to follow through.
